Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the OldKraken Exchange platform ("Platform"), operated by OldKraken Exchange Ltd. ("Company", "we", "us", or "our"), a sister company of Kraken.com (Payward Inc.), co-founded July 2011, incorporated in the United States.

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

OldKraken is an official sister platform of Kraken.com. While the two platforms share foundational infrastructure and security principles, they operate as separate legal entities and maintain separate terms of service.

2. Eligibility

To use the Platform, you must:

• Be at least 18 years of age (or the legal age of majority in your jurisdiction)
• Have the legal capacity to enter into binding contracts
• Not be a resident of a country subject to trade sanctions or restrictions where cryptocurrency trading is prohibited
• Complete our identity verification (KYC) process as required
• Not be acting on behalf of any person or entity that is subject to economic sanctions

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Use a strong, unique password and enable two-factor authentication
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with any third party

OldKraken will never ask for your password. We are not responsible for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

4. Deposits and Withdrawals

OldKraken accepts cryptocurrency deposits. All deposits are subject to our internal review process. Withdrawal requests are subject to our manual security review, which typically completes within 1–24 hours.

We reserve the right to place holds on accounts or transactions for security purposes, regulatory compliance, or fraud prevention. Withdrawals may be delayed or declined if:

• Your identity verification is incomplete
• We detect suspicious activity on your account
• Your account is subject to a legal hold or investigation
• Your withdrawal exceeds applicable limits without prior approval

5. Fees

OldKraken charges fees for certain services including withdrawals. All applicable fees are disclosed on the relevant transaction page before you confirm any transaction. Fees are subject to change with notice.

There are no fees for account creation or cryptocurrency deposits. All fee information is displayed transparently in your account dashboard.

6. Prohibited Activities

You agree not to use the Platform to:

• Violate any applicable law or regulation
• Engage in money laundering, terrorist financing, or other financial crimes
• Circumvent any technical security measures of the Platform
• Manipulate or attempt to manipulate the markets
• Use automated scripts or bots without prior written consent
• Engage in any fraudulent, deceptive, or misleading activity
• Impersonate any person or entity

7. Risk Disclosure

IMPORTANT: Cryptocurrency trading involves substantial risk of loss. Digital assets are highly volatile and speculative. The value of your holdings can decrease significantly or become worthless. You may lose all of your invested capital.

OldKraken does not provide investment, financial, tax, or legal advice. Nothing on the Platform should be construed as such. You are solely responsible for your trading decisions.

Past performance of any cryptocurrency is not indicative of future results. Please only invest amounts you can afford to lose entirely.

8. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, icons, and software, is the property of OldKraken Exchange Ltd. or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, OldKraken and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill
• Service interruptions or technical failures
• Unauthorized access to your account
• Market losses or investment decisions

10. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall first be subject to mandatory good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration under the American Arbitration Association rules.

11. Contact Information